Customer messages the restaurant
They can type, ask prices, send a voice note, ask about delivery, or request a reservation.
WhatsApp AI for restaurants that cannot afford missed orders
Turn every WhatsApp chat
into a polished
restaurant experience.
LumaTable helps restaurants take voice-note orders, reservations, menu questions, feedback, dine-in QR orders, and staff handoff from one cinematic dashboard built for real operations.
Voice notes
Arabic + Arabizi
Orders
Reservations
Dine-in QR
Nura Kitchen
online
Bdi order mixed seafood w 2 extra calamari
Perfect. I added it and kept your previous address.
Pickup or delivery?
Delivery. Estimated prep time: 45 min.
Live operations
12 active chats
Orders today46
Reservations18
VIP guests27
Queue0
AI understood a voice note
Reservation confirmed
Staff can take over anytime
Order ticket
#128
Ready for kitchen
24/7AI intake
1 inboxfor staff and AI
Fastorder confirmation
Builtfor Lebanese-style chats
Cinematic Flow
One messy customer message becomes a clean restaurant operation.
This is the magic restaurant owners need to understand quickly: WhatsApp stays natural for the guest, but every important detail becomes structured for the team.
Voice note
"Bdi 2 shawarma w fries"
AI interprets
Order + add-ons + address
No reservation confusion. No random item guessing.
Dashboard ticket
2 x Chicken shawarma
Fries, delivery, saved address
Staff view
Confirm, edit, handoff
The team stays in control.
The Experience
A guest can speak naturally. The restaurant still receives structure.
Most restaurant software forces customers into rigid forms. LumaTable keeps WhatsApp natural, then turns messy conversations into clean operational records.
AI understands the intent
Orders, modifications, cancellation requests, feedback, dine-in questions, and reservations stay separated.
Dashboard updates instantly
Staff see the order, reservation, table, feedback, or handoff without hunting inside WhatsApp.
When AI is unsure, it protects the restaurant
Instead of inventing items, it asks the guest to type clearly or use the menu cart link.
What You Sell
Not a chatbot. A restaurant operating layer.
WhatsApp ordering
Typed orders, voice notes, add-ons, saved addresses, pickup names, order status, and smart fallback to cart.
Reservation intake
Day, date, month, time, party size, capacity checks, cancellation, modification, and restaurant-local time.
Dine-in QR ordering
Guests scan, see the menu, order from the table, request waiter help, and leave feedback after the meal.
Human handoff
Staff can step in when the order is sensitive, custom, unclear, or needs human approval.
Analytics and VIP guests
Daily revenue, repeat customers, VIPs, popular items, campaign returns, feedback, and restaurant health.
Multi-restaurant ready
Separate settings, WhatsApp numbers, menus, users, billing reminders, monitoring, and tenant isolation.
Dashboard
Designed for owners who want control without chaos.
Restaurants get a clean command center for the things they care about every day: orders, reservations, customers, dine-in tables, menu availability, campaigns, billing, and monitoring.
- Live orders and reservation status
- Customer profiles, VIPs, repeat guests, phone numbers
- Menu photos, availability, add-ons, and pricing
- Campaign tracking and inactive customer comeback metrics
- System health, queues, workers, and uptime monitoring
Live Restaurant Moments
The website should make owners imagine their own restaurant running smoother.
LumaTable is built for the little moments that usually create chaos: price questions, order edits, unclear voice notes, busy-hour prep time, table QR orders, and cancellation requests.
Guest asks a price
AI answers the price and clarifies sizes instead of accidentally creating an order.
Guest modifies an order
Remove this, replace with that, keep the rest. The dashboard stays accurate.
Guest books a table
Reservations stay separate from orders, with date, time, capacity, and party size handled cleanly.
AI is unsure
It protects the restaurant by asking for clearer text or sending the cart link.
Why Restaurants Care
The value is simple: fewer missed orders, cleaner operations, happier guests.
More revenue captured
Fast replies help restaurants win the customer before they message someone else.
Less staff pressure
The team sees structured orders and reservations instead of chaotic WhatsApp scrolling.
More premium brand feel
Guests feel like the restaurant is modern, fast, organized, and easy to order from.
Better customer memory
Saved numbers, names, addresses, preferences, feedback, and VIP history stay available.
Before LumaTable
Messy WhatsApp chats
- Missed voice notes
- Staff forgets order changes
- Reservations mixed with orders
- No clean customer history
- No way to know which customers came back
- Reviews and complaints disappear inside chat
After LumaTable
Structured restaurant flow
- Orders become dashboard records
- Reservations stay separate
- Staff can approve or take over
- Customers can use AI or cart fallback
- Feedback, reviews, VIPs, and repeat guests are tracked
- Owners see revenue, campaign ROI, and daily performance
Analytics, Reviews, Feedback
Owners do not just want orders. They want to know what is working.
LumaTable turns daily restaurant activity into simple answers: who ordered, who came back, what sold most, which guests are VIPs, what people complained about, and whether campaigns actually brought customers back.
Book a Demo
Want to see how LumaTable would look for your restaurant?
Message us on WhatsApp for pricing, a demo, or to ask which setup fits your restaurant. We can show ordering, reservations, dashboard, dine-in QR, and customer analytics.